June 1, 2017
Ambushed by SM Seaside
Location : SM Seaside, Antuwanga, Cebu City, Cebu (province), Philippines
Malls are Not Equal
I thought that malls are essentially the same. But my recent experience at SM Seaside made me realize that there is no sewer these guys won't crawl into to trick you out of your last money.
P25 shuttle fee to go to SM Seaside
Having experienced the free shuttle service by Robinsons to their malls from varied locations across the (city), I thought the SM City to SM Seaside shuttle was also free - wrong! I had to pay P25 cash, one-way. I was already in SM City when I realized this, so I went along with it. That's not the worst part.
Ambushed
I walked around SM Seaside, but by the time I was about to head back using the same shuttle service, I was told that I could no longer pay cash! I now have to buy the P200 card with only P100 load! HuAmbushed By SM Seasidet? Why didn't they tell us that at SM City when we were paying for our one-way shuttle fee? From SM Seaside, there were no public buses or public jeeps. The only option out was a cab - which would be more expensive. At that point, I realized I was deliberately and methodically painted into a corner by the clever guys at SM who wouldn't let me leave their mall without getting more money from me - by hook or by crook!
Analysis
It's not just a matter of getting P200 from me or anyone else who fell into the trap. It's about making you come back no matter how grudgingly. With your card and the P100 load, when you come off the shuttle, you'll still end up with a P75 credit on the card. Even if you hate SM for that duplicitous act, you'll still come back to use-up the credit balance! And what if you already used-up your load? You'll realize that you paid P100 for the card itself. Would you let it go to waste? Probably not. So now, you'll make the most out of it by adding more load, making you come back to SM Seaside where you will have to spend more. Clever, no? And yes, disgusting and infuriating!
Ending Thoughts
Yes, these SM guys think they are clever and have outsmarted everyone else. But are they really clever or short-sighted marketers fueled by greed? With what happened, I would never go back to SM Seaside or any SM mall for that matter. Why? Because I cannot trust them anymore. Because with whatever they offer, no matter how glossy, I will be suspicious. I will ask myself where the booby-trap lies or at what point do I fall into their deceptive trap-door. In the same manner I will not work for or work with anyone I cannot trust, I also will not shop in a mall that has proven to be untrust-worthy. SM gained loose change with their trickery but lost it big time and in a very fundamenetal way - loss of trust! Let's not even mention they breed shopper contempt. This mall has 1st-world infrastructure with 3rd-world thinking.
There was no way in hell I would be coerced into buying that shuttle card. After looking at all possibilities, I learned that there are single motorcycles (habal-habal) who take passengers into the town of Mambaling or just to the nearest main intersection for public jeeps at P20. I took that. And that's the last time I'll be going to any SM mall.
This is no lip-service to Robinsons Galeria, but these guys offer no-strings value to their customer base - free shuttle service between branches and from main points across the (city). They offer a Travelers Lounge for free shower, free luggage storage and free wifi. In short, they build their customer base by developing goodwill and earning their trust. You would think this is just common sense - apparently not to SM. I am sure that when Henry Sy built Shoemart of Escolta back in the day, he also had customer goodwill in mind. Somehow, along the road to getting big, those values were abandoned for greed.
--- Gigit (TheLoneRider)
YOGA by Gigit
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More on Cebu City:
About Cebu City
- Cebu City is the 2nd biggest city in the Philippine (next to Manila) - and it continues to build and expand. Traffic is getting bad. Decentralization is being developed with the SM Super Mall in the SRP south and the suburban towns in the north.
- Boat from the airport to the city center - even without traffic, it takes about 4 rides to reach the city. But with Cebu's increasing traffic congestion, it has become a nightmare. Instead of taking the land route, take the water route - no traffic, fresher air and cheaper. From the airport, take the yellow multi-cab straight to the river port and take the ferry (there's only one destination) to the city. Take the 02B jeep and get off at UC near Jones - you're now on the city's main artery.
- given its size and increasing congestion, Cebu really needs a mass railway system - something that is conspicuously lacking, but no one seems to complain about
- Cebu is bursting at the seams on the yoga scene. There are about 20 yoga centers in the city - from yoga studios to gyms offering yoga and hotels jumping on the bandwagon
- a trendy and safe place in Cebu where you can chillout for coffee and enjoy good eats would be at the Ayala Mall
- there are other pocket-areas for trendy hangouts - Banila Town Center, Crossroads, Escario Plaza, La Vie, etc.
- the tourist area where most of the budget hotels and restaurants are, are located within the Mango area, although it has a seedy belly feel. Kids may swarm on you pretending to be begging, but they could be picking your pocket or your backpack pockets - be careful
- many pick-pockets in the Colon area - be careful
Cebu City Google Map
Cebu City, Philippines
- Tops - hilltop offering panoramic view of the city
- Taoist Temple - temple on a hillslope in Lahug with panoramic view of the city
- Hostel Seven Cebu - newly opened, resto/bar, central location, solo/group travellers
Juana Osmeña Street, Cebu City - S Hotel & Residences - new hotel, luxury rooms, central location
827 M. Velez corner Andres Abellana St.
- Fujinoya - new and refreshing twists to Western style desserts using Japanese techniques
Wilson St., Lahug, Cebu City - tel. 888.6075 - Bad Boys Wingz - Buffalo Wings, unique versions of sauces! Great service, accommodating staff, bad boys vibe
Kasambagan, Cebu City | (032) 415 4811
- Love Yoga World - yoga studio
11/fl, Skyrise 2 Tower, IT Park, Lahug, Cebu City - Yoga Now - first Yoga and Wellness studio in Mactan offering daily Yoga Classes
at The Yacht Club Mactan
- Cebu Mountain Bike Adventure - MTB tours, bike sales and repairs. Bed and Breakfast + Resto Cafe + wifi
1298-b V.Rama Ave, Guadalupe, Cebu City | 0942.959.7451
Cebu City to Iloilo City by boat
- Trans Asia Shipping - Terminal 2, Pier 3, 15 hours, Mondays and Fridays, 6 pm (ETA 8:30 am, next day), Trans Asia 19 boat, Tourist P1545 (SR P1236), 2nd Class open air P1400 (SR 1120)
Cebu City to Ormoc by boat
- SUPERCAT - 3 hours, 5:30 am | 9:00 am | 12:30 pm | 4:00 pm
Business Class: Regular 1500, Student 1,200, Senior/PWD 1,071
Tourist (Aircon) & Economy (Non-aircon): Regular 1100, Student 880, Senior/PWD 785 - OCEANJET - 3 hours, 5:00 am | 6:00 am | 9:30 am | 12:00 pm |1:00 pm | 4:30 pm
Open-Air (OA) 1100, Tourist Class (TC) 1100, Business Class (BC) 1600
Cebu City to Bantayan Island
The best and fastest way is by Ceres Bus at the North Bus Terminal, adjacent to SM City. The bus takes 4.5 hours going north until it reaches Hagnaya Port. From there, you pay the ferry company separately. The bus boards the ferry until it reaches Sante Fe Port (1.5 hours) in Bantayan Island. From Santa Fe, the bus goes to Bantayan Poblacion and then to Madridejos.
Ceres Bus - PHP 260 (to Santa Fe), 4.5 hours to Hagnaya Port + 1.5 hours by ferry.
Schedule: according to the dispatcher, trips begin at 6 pm (this arrives Hagnaya around 10:30 pm but the first ferry leaves at 1 am...that's a 2.5-hour wait at the port), leaving every hour until 1 pm the following day (I speculate that 1 pm is the last trip to avoid rush hour traffic along Consolacion). This doesn't match the ferry schedule so the bus simply waits until a ferry departs. e.g. the 6 pm trip arrives 10:30 pm and waits for the 1 am ferry. The last trip, 1 pm, arrives 5:30 pm, in time for the ferry's last trip.
Bus arrives at terminal 30 mins before departure. Luggages are P150/pc if no passenger.
Alternatively, you can get off the bus at Hagnaya Port and take the ferry independently. There are 2 ferry companies:
Super Shuttle Ferry
PHP 359 + 25 Terminal fee, 1.5 hours
Island Shipping
PHP 350 + 25 Terminal fee, 1.5 hours
Cebu City to Dumaguete
Cebu City to Dumaguete by Boat
- George and Peter Lines - Mon/Thur/Sat/Sun 10pm, (035)225.4337, 0922.557.1023
- Oceanjet - via Tagbilaran, daily 6am, dumticketing@oceanjet.net, 0918.898.2188
- Cokaliong - Mon/Tue/Wed/Thur/Fri/Sat 7pm, Sun 12pm, 6 hours, (035)225.3599
Cebu City to Dumaguete via Liloan (bus, boat, jeep, tricycle)
- Cebu City South Terminal - take the southbound Ceres bus to Liloan, P200, 5 hours
- Liloan - the bus drops you off at the Liloan Port where you board the Fastcraft to Sibulan, Negros Oriental, P62, 30 mins
- Sibulan - at the Sibulan Port, the jeeps wait for Fastcraft passengers to take them to the public market in Dumaguete, P12, 30 mins.
- Public Market - at the market, you can take any tricycle to your hotel, P8 for short trips
Cebu City to Tagbilaran, Bohol
Cebu City to Tagbilaran, Bohol
- Trans Asia Shipping - (updated Jan 25, 2025) Terminal 2, Pier 3, 4 hours, Mondays, 12nn (ETA 4 pm), Trans Asia 3 boat, 2nd Class open air P370 (SR 296)
- Lite Ferries - (updated Jan 25, 2025) Pier 1 Terminal 1, 4 hours, departs daily 1:00pm and 10:00pm, Sundays only 10:00pm
Standard (Lying) Php 370, Tourist (Lying Aircon) Php 520
Address: 1022 Mj Cuenco, Cebu City, 6000 Cebu
Email Address: info@liteferries.com.ph
Mobile Number: +639778225483 / +639989995483
Telephone: (032) 255-1721 to 23, 25, 26 /(032) 349-7349
-------------------
- Weesam Express - Pier 4, departs 9:00 AM, 2:00 PM, 6:30 PM, 2 hours
one way: Economy (aircon) P500.00, Economy (non-aircon) P400.00, First Class P600.00
round trip promo (at least 2 days advance booking): Economy (aircon) P600, Economy(non-aircon) P500, First Class P1200
round trip promo (1 day or on the day booking): Economy (aircon) P800, Economy (non-aircon) P700, First Class P1200 - Ocean Jet - Pier 1, departs 6-7-8-9:20-10:40-11:40AM, 1-2-4:20-6:35PM, 2 hours
Open Air / Tourist Class P800, Business Class P1000
+63 932 8734 885 / +63 922 8572 300 - SuperCat (2GO) - Pier 1, departs 08:15-13:30-15:10-18:00-19:40
P 500.00
+63 32 233 7000
Cebu City to Siquijor by Boat, via Tagbilaran
Cebu City to Siquijor, via Tagbilaran
- Lite Ferries - Pier 1, departs M/W/SAT at 1:00pm, 10 hours, economy Php 649 (through barkota.com), layover in Tagbilaran 5:45pm-8:00pm, arrives Larena Port, Siquijor at 11:00pm
+63 977.822.5483 / +63 998.999.5483 / +63 925.347.5483 / (032)255-1721 to 26 / (032)414-9001 to 03
info@liteferries.com / www.liteferry.com - Ocean Jet - Pier 1, departs daily at 1pm, 5 hours
Open Air P1600
+63 932 8734 885 / +63 922 8572 300
Cebu City to Siquijor by Bus, via Liloan (Santander)
(as of Jan 2023)Sugbo Urban
There is only one bus plying this route - Sugbo Urban. Tourist class coach, a/c, comfortable, Sun-Fri (these dates keep changing). P420 for bus, P275 for ferry to Liloan. Leaves Cebu City (South Bus Terminal) at 8 pm (Sundays 1 am), heads south to Liloan (Santander), takes the ferry to Larena Port, Siquijor, docks around 5 am, makes a clockwise roundtrip around Siquijor Island - Larena, Enrique Villanueva, Maria, Lazi (stops at Lazi market for breakfast and leaves 6:50 am), San Juan, Siquijor (arrives 8am, P50 from Lazi to Siquijor Poblacion) and catches the 1pm ferry at Larena Port for Liloan, Cebu and resumes its land route. Arrives Cebu City 10 pm.
Sugbo Urban is the cheapest and most convenient way because when it reaches Larena Port (Siquijor), it continues its trip around the island (clockwise) along the circumferential road, passing through - Enrique Villanueva, Maria, Lazi, San Juan, Siquijor...and back to Larena. It spares you the cost of hiring a tricycle or habal-habal which charges exhorbitant fares. Besides, it's a long trip to the other side of the island to be taking by tricycle.
This is also the slowest. The bus arrives Liloan Port around 12:30 am but the ferry leaves 2:30 am (2 hours of waiting time). The ferry trip is a slow 4 hours (this should only take 1.5 hours with Montenegro or Alesson), arriving Larena around 6:30 am. This 4 hour voyage offers no comfortable sleeping - you stay upright on your seat or sleep on the floor on a cardboard. The boat waiting/voyage takes 6 hours. Altogether, the entire trip takes 11.5 hours until the bus reaches Lazi.
Cebu City to Camotes Island
Cebu City to Camotes Islands
- via Poro - from Pier One in Cebu City, take the Ocean Jet for Poro, 2 hours, daily trip - 6am and 3pm (0936.823.8762 |0956.270.6610 | 0999.889.9999).
- via Consuelo - from Cebu City, take the northbound bus passing through Danao and get off at the Danao Port. At the Port, take a Jomalia Shipping boat for Consuelo (San Francisco, Camotes), P220/pax, a/c, 2 hours, daily trip - 5:30am, 7:00am (special trip), 8:30am, 12:00 noon (express), 2:30pm, 5:30pm and 9:00pm (express, Fri/Sat/Sun only).
Camotes Islands to Cebu City
- Poro - Cebu City (fastest and most direct) - go to Poro and take the 8am or 5pm Ocean Jet to Pier One in Cebu City, P380/pax/aircon, 2 hours
- Consuelo - Danao - Cebu City - go to Consuelo (San Francisco) and take the Jomalia Shipping boat to Danao, P220/pax, a/c, 2 hours, daily trip - 5:30am, 7:00am (special trip), 8:30am, 12:00 noon (express), 2:30pm, 5:30pm and 9:00pm (express, Fri/Sat/Sun only). From Danao, take the Ceres Bus to Cebu City
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More on Cebu Province:
Suggested Destinations in Cebu
- Camotes Islands - caves, beaches
- Cebu City - rich in culture and history, 2nd largest city in the Philippines
- Moalboal - amazing coral reef system, sardine bowl, deep drop-off for freediving
- Oslob - Butanding (whale shark) watching
- Bantayan Island - long stretch of fine white sand beach, Virgin Island for snorkeling
- Malapascua Island - divers' paradise for seeing the rare Thresher Shark
- Cantabaco Cave - Toledo
- Barile Waterfalls - Barile
- Whale Shark Tour - Oslob
- Carcar - chicharon and lechon in public market
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